SERVICES
SmartMail AI
We automate email management with an intelligent system that responds quickly, professionally and personally to each inquiry, saving time and improving customer service.
Description of the service
In Neuro Call we developed an automatic email response system that detects the content of queries, responds with appropriate and personalized messages, and keeps the communication flow active without manual intervention.
The system can classify emails according to their priority, activate follow-up flows and escalate cases to a human agent when necessary, ensuring an agile and professional service.
- Immediate responses: Improves response times and customer satisfaction.
- Automation of routine mailings: Reduces administrative workload.
- Smart personalization: Adapts the message according to the content of the email and the customer's profile.
- Escaling to agents: Forward mails that require special attention.
Expected Results
With SmartMail AI of Neuro Call, you will be able to respond more quickly, optimize resources and offer a higher level of customer service, without leaving queries unattended.
